Personal Data Protection Policy

Living Insider Company Limited
 

Terms of use and protection of your personal information

      Welcome to the website. Livinginsider.com or the Living Stock application (the "Application" ) or the AgentAble application (the "Application" ) or the LivingPlus+ application (the "Application" )  which are developed, managed and administered by Liv Company. Running Insider Co., Ltd. ("us", "us", or "our").


      Before using this website or application We ask for your cooperation. Please read the terms and conditions for using the services of the website or application below together with Privacy Policy Be careful and consider that use of this website or application indicates acceptance of the agreement and consent to abide by the terms and conditions below.

 

Using the website or application

      Please note that we reserve the right to change, delete, amend any terms within these Terms and Conditions of Use at any time without prior notice to you. Therefore, regularly reading the terms and conditions of use of the website or application will help you to always be aware of new terms and conditions.


      First of all, you acknowledge that all intellectual property rights on this website and application belong to Living Insider Company Limited. All information and media, including but not limited to software, text, data, graphics. The images, audio, video, trade marks, logos, icons, HTML code and other code on this website or application are protected by intellectual property laws. And it is not allowed to be published, edited, copied, reproduced, duplicated or changed in any way. outside the area of ​​this website or application without written permission from Living Insider Company Limited. If you violate these rights We reserve the right to pursue civil claims. for full compensation in respect of any damage or loss suffered These violations can also be considered criminal offenses.


      However, our website or application, which serves as a medium for advertising condo information and news. real estate Announce condos for sale, houses for sale, office rentals, commercial buildings so that you can use the service conveniently and safely. You agree and accept that All information you send to us is considered non-confidential and non-proprietary. You consent to our use of such information without any conditions whatsoever. and you will use this website or application for lawful purposes. and do not do anything such as doing anything that would violate personal rights. and/or intellectual property rights Neither third parties nor/or ours, transmit content. Including bringing text, images or moving images. that is inappropriate, impolite, has a sarcastic nature Create conflicts, be secretive or false, including messages and images that violate the law. Affecting respected institutions or good morals of the country Published through the services of our website or application. or do any other act that may cause loss. or damage to Living Insider Company Limited and/or third parties. and in terms of information on the website or application We do not warrant or guarantee the accuracy or accuracy of any information. Regardless of whether the source of information is generated by members of the website or application or by us, including but not limited to: Errors from providing services, articles, transmitting information, or any actions of the company Business partners of the company shared service providers or other internet service users as well


      If it turns out that a violation has occurred You agree to accept responsibility for all charges resulting from your use. We reserve the right to delete or suspend any messages or images without prior notice. and we shall not be liable for any damages whatsoever. These terms and conditions shall be governed by and construed under the laws of Thailand. and in the event of any dispute Let the Thai Court of Justice have the power to consider and adjudicate.


Privacy Policy

    When you use our services our website or application (Managed by Living Insider Company Limited) You trust us to protect your information. This Privacy Policy is intended to help you understand the types of information we collect. including how we handle that information This is important. We hope you will take the time to read carefully. And please note that the controls to manage your data and protect your privacy and security are in My Account.

 

What is personal information?
Personal data means information about an individual which enables that individual to be identified. whether directly or indirectly But it does not include information about the specific person who has passed away.

Nature of personal information we collect
 In order to develop websites or applications to be more convenient to use. We need to collect and store various personal data. yours automatically as follows

  1. Personally identifiable information such as name, age, nationality, date of birth, age
  2. Contact information such as address, contact location, telephone number, email.
  3. Account information such as payment details and bank account
  4. Transaction information such as history of receiving various services Trading history
  5. Personal information such as user account name, password, orders, and your interest in the various services of the service provider.
  6. Technical information such as Google Analytics, computer location numbers (IP Address), login information Usage data and settings (log)
  7. Marketing information such as your satisfaction with the services received. and opinions on the service of personnel
  8. picture

Source of personal information
We receive your personal information from 2 channels as follows:

  1. We receive personal information directly from you. We will collect your personal information from the process of providing services as follows.
    1. When you register an account to use our services. or when you submit a request to exercise various rights with us
    2. When you subscribe to receive advertising media or marketing information from us.
    3. From your willingness to complete the questionnaire.
    4. From collecting information about your use of the platform through browser cookies.
    5. From your inquiries or through email correspondence or Other communication channels such as telephone so that the service provider can contact you back.
    6. When you click to buy services or products from us.
    7. When you log into your account on our platform. or other related applications such as Facebook and Google
  2. We receive your personal information from the following third parties: Email & Password Login, Facebook Login. We receive information when you apply for the system or access the system through third party channels.

Purpose of data processing

  1. We store your personal information for the purpose of organizing the database for analysis. and offer benefits according to your interests
  2. We store your personal information in order to process payments for services or products you purchase in the system.
  3. We store your personal information for the purpose of receiving information after providing services, such as making inquiries. Expressing opinions after service or submitting complaints to service providers, etc.
  4. We collect personal information to verify that you are the only person accessing your account.
  5. We collect your personal information for market research and relationship management. Providing services and users
  6. We collect your personal information to comply with legal requirements. and government regulations
  7. We store your personal information in order to comply with regulations applicable to service providers. Including consent for the service provider to transfer personal data to the business group and partners of the service provider. data processor or any agency that has a contract with a service provider

Processing of personal data
When receiving personal information from you We will proceed as follows.

  1. Collected by recording in the computer system that uses the service, including setting up a server yourself, Google Cloud Platform.
  2. We will use your personal information collected in the course of our company's operations for the purposes specified in the section. "Purpose of data processing"
  3. The Company will disclose information to employees under the Company's employment contract whose duties relate to the information. Disclosed on the company's platform or social media channels for advertising. In addition, we may need to send your personal information to credit bureaus for verification and may use the results of such verification for fraud prevention.

Retention and retention period of personal information
Storage of personal information
The controller maintains your personal data as follows:

  1. Personal information that the company collects will be in the form of a soft copy.
  2. Personal information will be stored on the company's equipment, including the company's computers and mobile phones, as well as storing data on computer systems, including setting up servers yourself, Google Cloud Platform.
  3. Storage period according to topic "Period for processing personal data"

Data Retention Period


Order
No.

Type/item of personal information


processing time

1.

Personally identifiable information such as name, age, nationality, date of birth, age

10 years from the date of contract termination

2.

Contact information such as address, contact location, telephone number, email.

10 years from the date of contract termination

3.

Account information such as payment details and bank account

10 years from the date of contract termination

4.

Transaction information such as history of receiving various services Trading history

10 years from the date of contract termination

5.

Personal information such as user account name, password, orders, and
your interest in the various services of the service provider.

5 years from the date of contract termination

6.

Technical information such as Google Analytics, computer location numbers
(IP Address), login information Usage data and settings (log)

5 years from the date of contract termination

7.

Marketing information such as your satisfaction with the services received.
and opinions on the service of personnel

5 years from the date of contract termination

8.

picture

5 years from the date of contract termination


Rights of the data owner
You have the right to do the following:

  1. Right to be informed: You have the right to be informed when your personal data is being stored. Including various relevant details such as storage methods and storage periods.
  2. Right to withdraw consent: You have the right to withdraw your consent to the processing of personal data that you have given us consent to. throughout the period that your personal information is with us
  3. Right of access: You have the right to access your personal data and request that we make a copy of that personal data for you. Including asking us to disclose the acquisition of personal information that you have not given your consent to.
  4. Right to rectification of personal information: You have the right to request that we correct incorrect information or add incomplete information.
  5. Right to erasure: You have the right to request that we erase your information for certain reasons.
  6. Right to restriction of processing: You have the right to restrict the use of your personal data for certain reasons.
  7. Right to data portability: You have the right to have your personal data transferred to another data controller or yourself for certain reasons.
  8. Right to object: You have the right to object to the processing of your personal data on certain grounds.

To whom we disclose your personal information
We may disclose your personal information to related companies. Our service providers and business partners We can also disclose your personal information.

  1. to agents or real estate agent offices Real estate developers, builders, retirement community operators Real estate lessor Listed investment and financial service providers or advertisements on our website In the event that you request information by sending an inquiry
  2. to our service providers (which are our customers or financial service companies Investment service provider and telecommunications service providers) to be able to use the product or provide services to you on our behalf or products and services that you request directly from our service providers. or to enable us to provide products and services to you (This includes if you are a shareholder Your information will be disclosed to the registrar of shareholders and share plan management service provider) and if you subscribe to the service through the operating system on your mobile device. (including but not limited to Google's "Google Now" service) We will disclose information such as your search history to Google. You can choose not to provide such information to Google. through the operating system on your mobile device
  3. to third parties from whom you request information, services or products; from those people
  4. Share your personal information with other companies Affiliated with Living Insider Co., Ltd., subsidiaries and partner companies To conduct business and improve services
  5. In connection with the sale or similar transfer of a business
  6. to the business buyer or business transferee In the event that we negotiate to sell our business in the future
  7. Public agencies, government or related agencies Our legal representative or related persons Where we have reason to believe that disclosing your personal information will help identify, contact or bring legal action against the person who caused the damage, injury or interference. and
  8. To users of the property inquiry system, you are happy and agree to submit your information to be contacted for assistance.
  9. When legal provisions allow or require us to disclose your personal information


In the event that you request information from any organization through our website You must check the privacy policy of that organization to understand how it handles personal information. We are not responsible for how such organizations collect, use, disclose, store, process or otherwise manage the personal information you provide to them through our website.


You can contact our DPO or Data Protection Officer. In order to submit a request to proceed with the above rights. (Contact details appear in the topic “Contact channel” below) or you can study the details of the conditions. Exceptions to the exercise of various rights can be found at the Personal Data Protection Guidelines (TDPG2.0) and the Ministry of Digital Economy and Society website. http://www.mdes.go.th
You do not need to pay any fees. In carrying out the above rights We will consider and inform you of the result of consideration of your request within 30 days from the date we receive such request.

Submitting a request for personal information management
If you wish to submit a complaint regarding the management of your personal information. This includes requesting access to personal information. Editing personal information Request to withdraw consent to provide personal information and submitting opinions on services You can contact the Personal Data Protection Officer as detailed in the topic. "Contact channels"

marketing promotion activities
During the use of the service We will send you information about marketing activities. and promotion, marketing, products, and services that we think you may be interested in for the benefit of providing services to you at full efficiency If you have agreed to receive such information from us, you have the right to revoke such consent at any time. You can withdraw your consent to receive information. News can be contacted via email address. mailservice@livinginsider.com

What are Cookies?
Cookies are text files that are stored on your computer. Used to store log details of your internet usage or your website visiting behavior. You can learn more about cookies from https://www.allaboutcookies.org/

How do we use cookies?
We will collect website visiting information from every visitor through Cookies or similar technology, and we use Cookies for the benefit of improving efficiency in accessing our services via the internet. Including improving efficiency in using the platform It will be used for the following cases:

  1. So that you can log into your account on our platform continuously and securely.
  2. To record usage information on your platform Organize information content Including the platform format that you have set up.
  3. To study your behavior in using and visiting the platform to adjust content to suit interests and can meet your needs more
  4. To study the behavior of visitors to the platform as a whole and develop it so that it can be used easily, quickly and more efficiently.

Types of Cookies We Use
Our website contains the following cookies.

  1. Functionality Cookies: Cookies that support the functionality of the platform. Used to remember the choices you make or set on the Platform. including presenting information that meets needs more personalized, such as user account names, languages, fonts, and platform formats
  2. Advertising Cookies: Cookies for advertising. Used to remember what you have visited and how you use the Platform. To present products, services or advertising media that are relevant and relevant to your interests. and used to evaluate the effectiveness of various advertising campaigns
  3. Strictly Necessary Cookies: Technical cookies It is a type of cookie that is necessary for the use of the platform. Allowing you to access information thoroughly and safely.
  4. Performance Cookies: Cookies to measure the performance of the platform. This type of cookie stores anonymous information about visitors to the platform. and used to analyze the number and behavior of visitors To improve the platform to be more efficient and meet the needs of users.
  5. Third-party Cookies: Third-party Cookies This type of cookie is set by a third party service provider, such as Google Analytics.

Cookie settings
You can set your browser to refuse the use of cookies. The management steps are as follows:
For users of the Safari system (Safari)

  1. Go into the Safari application and select “Settings”.
  2. Select “Privacy” and manage cookie usage information according to your needs as follows.
    1. Select “Prevent cross-site tracking” to opt out of trackers using cookies and website data.
    2. Select “Block all cookies” to block third-party websites and advertisers from storing information on your computer.
    3. Select “Manage site data” to see which websites store your cookies and data.

For users of Google Chrome (Google Chrome)

  1. Log into Google Chrome on your computer and select “Settings” at the top right.
  2. Select “Advanced” below.
  3. Select “Settings and Security”
  4. Select “Website Settings”
  5. Click “Cookies”
  6. To opt out of cookies, select “Turn off allowing websites to save and read cookie information.”

For Internet Explorer users

  1. When logging into Internet Explorer, select “Settings.”
  2. To delete cookie data:
    1. Select “Security”
    2. Select “Delete browsing history”
    3. Select “Cookies and website data” and press “Delete”
  3. To delete cookie data:
    1. Select “Tools”
    2. Select “Internet Options”
    3. Select “Privacy”
    4. Press “Advanced” and choose to allow or block cookies.

Personal data protection policies of other websites
This privacy policy It is used only for providing our services and for using our website. If you have clicked on a link to another website Even through channels on our website. You must study and comply with the privacy policy displayed on that website. Completely separate from our website.
 

Transferring personal data to other countries
In the future, we may share your personal information with Living Insider Co., Ltd. affiliates, subsidiaries, and partner companies. Address abroad We will do this under our Privacy Policy and strive to protect that information as much as possible to maintain the trust we have earned from you.

Changes to Personal Data Protection Policy
We will regularly review our privacy policy to ensure compliance. and related laws and regulations However, if there is a change in the privacy policy. We will notify you by posting changes to our website as soon as possible. The current Privacy Policy was last reviewed on 11/05/2020 and will be effective from 11/05/2020.

Contact us
Details of the data controller
Name: Living Insider Company Limited
Contact location: No. 213/3, 3rd floor, D.P. Building, Ratchadaphisek Road, Din Daeng Subdistrict, Din Daeng District, Bangkok 10400
Contact channels: +66 2 693 5561 To 2
Email: admin@livinginsider.com
Website: https://www.livinginsider.com

Regulatory agency details
In the event that our employees or related persons violate or fail to comply with the laws regarding personal data protection. You can file a complaint with the supervisory authority as follows:
Name: Office of the Personal Data Protection Commission
Contact location: 7th Floor, Ratthaprasana Phakdi Building, Government Center, Commemorating His Majesty the King's 80th Birthday Anniversary, Chaeng Watthana Road, Thung Song Hong Subdistrict, Lak Si District, Bangkok 10210
Contact channel: (+66) 02-142-2233

 

Data processing information document (abbreviated)
Personal data to be processed
Details appear in the Personal Data Protection Policy, topics “Personal Data We Collect” and “Period for Retention of Personal Data,” purposes and bases for data processing. Details appear in the Personal Data Protection Policy, section “Purposes of Data Processing”. We process your personal data under the following bases.

 

  1. Performance of the contract includes sending a receipt to the user via email address after purchasing services from the company. or transferring money to the user's bank account and other contracts that the owner of personal data has made with the company
  2. Consent as you gave your consent when applying for the service. However, if you wish to withdraw your consent You can proceed as follows. You can revoke your consent to use or disclose information for any purpose or in any manner specified above at any time. This includes requests to delete or anonymize personal information. By contacting the Personal Data Protection Officer listed above. Guidelines for withdrawing consent include:
    1. Electronic channels such as email or website
    2. Notify verbally, such as over the phone or in person with personnel.
    3. Notify in writing

When personnel have received your confirmation It will be forwarded to the data management department for further steps.
However, the service provider cannot collect your personal information without your consent. Except for the following purposes

  1. for essential benefits To stop or prevent danger to a person's life, health, or body.
  2. To prepare historical documents, archives, research or statistics.
  3. For compliance with contractual obligations to which the owner of personal data is a party.
  4. To operate in accordance with government regulations or laws. or the use of state power by a personal controller.
  5. For the legitimate interests of the service provider Personal data controller or other legal entities Unless such benefits are less important than the basic right to provide personal information.
  6. For the public interest of the personal data controller

Source of personal information
We have received your personal information. From the following cases

  1. When you access or use our website, register or apply for an account with us.
  2. When you submit the form including application forms or other forms related to our products and services Be it online or hard copy.
  3. When you make any agreement or provide documents or other information related to your dealings with us. or when you use our products and services
  4. When you contact us, for example via telephone. (which will be recorded) letters, faxes, meetings, communications via social media platforms and emails
  5. When you use electronic services or use our website services This includes but is not limited to Use through cookies which we may apply when you access the website
  6. When you carry out transactions through our services
  7. When you express your opinion or submit a complaint to us.
  8. When you register, enter into a contract, participate in a competition. and/or promotional activities, including promotional activities with our partners or group companies.
  9. When you use or request the use of services related to our external service providers, such as payments, logistics services, etc.
  10. When you visit or use the websites and applications of our partners or group companies.
  11. When you visit or use third party websites and applications related to our Services.
  12. When you install an application on your computer, phone, or other device. To access our services
  13. When you connect your account to a third party website or application.
  14. When you submit your personal information to us for any reason.

Processing of personal data
data processing
Details appear in the Personal Data Protection Policy, topic “Personal Data Processing”,
Storage of Personal Data.
Details appear in the Personal Data Protection Policy, topic “Personal Data Storage”,
rights of data owners.
Details appear in the Personal Data Protection Policy on “Rights of Data Owners”.

 

Data Protection Notice for Customers
Living Insider Co.,Ltd

What is personal data?
Personal data is any information that relates to or identifies a living individual, both directly or indirectly. This also includes the collection of less explicit data that leads to an identification of a particular person.

Collection of Personal Data
We may collect the following data from the users:

  1. Personal identification data including age, nationality, date of birth, etc.
  2. Contact information including address, phone number, e-mail address, etc.
  3. Payment data including bank account, payment method, etc.
  4. Transaction data including transaction number, purchase history, etc.
  5. On-site personal data including account name, password, personal interest regarding services, etc.
  6. Technical data including IP address number, log-in history, setting, web browser connection, etc.
  7. Marketing data including service satisfaction and feedback, etc.
  8. Image

Access to Personal Data
We access users personal data through 2 main following channels:

  1. We access personal data directly from the users via the collection during the provision of service including:
    1. User's account registration, and the submission of application for any services
    2. User's subscription of any marketing and sales information including advertisement and promotion
    3. User's consent agreement when filling out the survey
    4. User's cookies when accessing the platform
    5. Mutual contact between users and service providers both offline and online such as email inquiries and phone calls
    6. User's purchase of any particular service or product
    7. User's log-in on both service provider's platform and associated sites such as Facebook and Google
  2. We collect personal data of the users indirectly from the third-parties in the following cases: Email & Password Login, Facebook Login

Data Collection Objectives
We may collect and use users personal data for any or all of the following purposes:

  1. To perform obligations in the course of or in connection with our provision of the goods and/or services requested by the user
  2. To process the payment of a particular service or product such as tours, attraction tickets, transportation service, etc.
  3. For post-sale customer service such as promotions and feedback inquiries
  4. To verify user's identity
  5. For marketing research and customer relationship optimization
  6. To comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority
  7. To transfer data to any unaffiliated third parties including our third party service providers and agents, relevant governmental and/or regulatory authorities, for the aforementioned purposes

Sharing Personal Data
We may share and disclose your personal data to third parties in the following circumstances:

  1. Within Living Insider Co.,Ltd for the purpose outlined in this policy.
  2. To third-party service providers who require access to personal data in order to assist in the provision of the website, products and services, and other business-related functions such as website analytics providers or our third-party advertisement partners. These third-party service providers are limited to only accessing or using this data to provide services to us and must provide reasonable assurances they will appropriately safeguard the data.
  3. We may also disclose visits information to third-parties:
  4. Where required by law or regulatory requirement, court order or other judicial authorization
  5. In response to lawful requests by public authorities including for the purposes of meeting national security and law enforcement requirements
  6. In connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business
  7. To protect or defend our rights interests or property, or that of third parties
  8. To investigate any wrongdoing in connection with the website or service
  9. To protect the vital interests of an individual.
  10. We may also share Personal Information collected through the Website with third party companies so that they may offer products and services that we believe will be of interest to visitors, as well as third party advertising-serving companies to better target the adverts and other content displayed on website and to provide offers we think may be interests of visitors. The unsubscription of marketing is stated in the “Personal Data and Marketing Activities” section.

Personal Data Processing
After the collection of users personal data, we may store the data regarding the following processes:

  1. Computer System including On-premise, Google Cloud Platform
  2. We may use the collected personal data with the purposes mentioned in “Data Collection Objectives”
  3. We may disclose users personal data:
    1. to staff members under Living Insider Co.,Ltd, in order to perform obligations in the course of or in connection with our provision of the goods and services requested by users; or
    2. to third party service providers, agents and other organizations we have engaged to perform any of the functions with reference to the above mentioned objectives and for safety purposes.

Data Storage and Data Retention
We may store users personal data using the following systems:

  1. Users personal data will be saved as soft copy data stored in our computer systems.
  2. Users personal data will be saved in service provider's devices, such as computers, phones, and tablets. This includes the mentioned Computer System (On-premise, Google Cloud Platform).
  3. Data retention period will be illustrated in the “Data Retention” section below.

Data Retention Period


No.

Type of Personal Data

Retention Period

1.

Personal identification data including age, nationality,
date of birth, etc.

10 years from contract
termination date

2.

Contact information including address, phone number,
e-mail address, etc.

10 years from contract
termination date

3.

Payment data including bank account, payment method, etc.

10 years from contract
termination date

4.

Transaction data including transaction number,
purchase history, etc.

10 years from contract
termination date

5.

On-site personal data including account name, password,
personal interest regarding services, etc.

5 years from contract
termination date

6.

Technical data including IP address number, log-in history,
setting, web browser connection, etc.

5 years from contract

termination date

7.

Marketing data including service satisfaction and feedback, etc.

5 years from contract
termination date

8.

Image

5 years from contract
termination date


Data Subject Rights
Data subjects have the following rights:

  1. Right to withdraw consent: Users can withdraw their consent and request the processors to stop collecting their personal data.
  2. Right of Access: Users can submit data access requests, which oblige processors to provide a copy of any personal data they hold regarding data subjects. This includes a request for a disclosure of platforms and methods in which the processors collected the data from.
  3. Right of Rectification: Users can request an update on an inaccurate or incomplete personal data.
  4. Right to Erasure: Users can request that the service provider erase their data in certain circumstances, such as when the data is no longer necessary, the data was unlawfully processed or is no longer meeting the lawful ground for which it was collected. This includes the instance where the individual withdraws consent.
  5. Right to Restriction of Processing: Users can request the service provider to limit the way their personal data is used.
  6. Right to Data Portability: Users are permitted to obtain and reuse their personal data for their own purposes across different services.
  7. Right to be informed: Users have the right to be notified about the collection of their personal data such as storage periods and purposes.
  8. Right to Object: Users can object to the processing of personal data that is collected on the grounds of legitimate interests or the performance of a task in the interest/exercise of official authority.


The person with whom we disclose your personal information.
We may disclose your personal information to the relevant companies. Our service providers and business partners We can also disclose your personal information.

  1. to an agent or real estate agent's office; Real estate developers, builders, retirement community operators, real estate renters, investment and financial service providers listed or advertised on our website. In case you make a request for information by sending you a question.
  2. to our service providers (who are our clients or financial service companies; to be able to use products or services to you on our behalf, or products and services you request directly from our service providers, or to help us provide you with products and services (including if you are a shareholder. Your information will be disclosed to the Registrar of Shareholders and Stock Planning Management Providers), and in the event that you apply for the service through the mobile operating system (including but not limited to Google's "Google Now " service), we will disclose information such as search history to Google.
  3. to the third party to whom you request information; Services or products from those people.
  4. Involve the sale or transfer of business in a similar manner;
  5. Public bodies Government or related agencies Our legal representatives or related parties. Where we have reason to believe that disclosing your personal information will help identify Contact or take legal action against the person causing damage. Injury or interference (whether intentional or unintentional) to our rights or property; users or other persons who are damaged by such activities, and
  6. When the statutory provisions permit or require us to disclose your personal information

In the event that you request information from any organization through our website. You must review the privacy policy of such an organization in order to grapple with how it handles personal information. We are not responsible for the way such organizations collect them. Use, disclose, preserve Process or manage personal information you provide to such organizations through our website.

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner
If you wish to learn more about our terms and conditions, please visit { th: 'https://www.livinginsider.com/manual.php?action=MzM=', en: 'https://www.livinginsider.com/manual.php?action=MzM=' }. For full guidelines, please visit Thailand Data Protection Guideline 2.0, Ministry of Digital Economy and Society website http://www.mdes.go.th, GDPR Guideline https://gdpr.eu/, European Commission https://ec. europa.eu/.
Note: There is no additional charge regarding the mentioned right entitlement, and users will be contacted within 30 days from the date of request

Personal Information Request Form
In the case that you would like to manage your personal data, including:

  1. Data access request
  2. Data correction request
  3. General Consent Withdrawal request
  4. Complaint submission

Please contact our Data Protection Officer through the following details in the "Contact Us" section down below.

Personal Data and Marketing Activities
To optimize users satisfaction, we may distribute the information regarding our marketing activities such as promotion, discount, and news. This also includes information related to your preferences. Users can withdraw their consents after the subscription contacting mailservice@livinginsider.com.

What are Cookies?
Cookies are text files stored on your computer's browser directory or program data subfolders. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site. If you wish to learn more about cookies, visit https://www.allaboutcookies.org/.

How Do We Use Cookies?

  1. To increase the efficiency and safety in users log-in process
  2. To collect user's platform usage, content adjustments, and personal settings
  3. To research an individual user's behavior on the platform for satisfaction optimization purposes
  4. To research the behavioral trend of all users in order to increase the efficiency of the platform

Types of Cookies

  1. Functionality Cookies: Functionality cookies record information about choices you have made in the platform such as personal settings, languages, and fonts. This allows us to tailor our platform to you.
  2. Advertising Cookies: Advertising cookies record your on-site behavior and history of sites visited. This allows us to provide you the services, products, and advertisements that suit your preferences.
  3. Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.
  4. Performance Cookies: These are cookies used for gathering site visitors data anonymously, including the page that is visited most frequently in the website. This allows us to efficiently improve our platform regarding users preferences.
  5. Third-party Cookies: These cookies will be determined by the third parties such as Google Analytics.

Cookies Setting
Users can disable cookies on their browsers, by following these steps:

For Safari Users:

  1. Click the “Safari” menu, and tap “Preferences”.
  2. Click the “Privacy” tap and manage the following setting choices:
    1. Enabling “Prevent cross-site tracking” to block third-party cookies and prevent third-party websites from storing data on your computer.
    2. Enabling “Block all cookies” will prevent First-Party cookies, as well as Third-Party cookies. Enabling this may cause websites to work improperly, and Safari will warn you about this if you choose this option.
    3. Choose the “Manage Website Data” button to remove certain website domains which have stored data on your computer.

For Google Chrome Users:

  1. Open Chrome and tap on “Settings” at the top right.
  2. Click “Advanced” at the bottom.
  3. Under 'Privacy and security', click “Site Settings”.
  4. Click “Cookies”, then tap “See all Cookies and Site Data”.
  5. If you wish to remove your cookies, tap “Remove All”.

For Internet Explorer Users:

  1. Open Internet Explorer and click “Tools” in the browser toolbar.
  2. Choose “Internet” Option.
  3. Click the “Privacy” tap.
  4. Under “Settings” move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK.

Effect of Notice and Changes to Notice
This Notice applies in conjunction with any other notices, contractual clauses and consensual clauses that apply in relation to the collection, usage and disclosure of your personal data by us. Any links from other domains found on our site may be under a different personal data protection act.
We may review this notice from time to time without any prior. You may determine if any such revision has taken place by referring to the date on which this notice was last updated. Your continuous use of our services constitutes your acknowledgment and acceptance of such changes.
Effective date:
11/05/2020
Last updated:
11/05/2020

Contact Us
Data Processor
Name: Living Insider Co.,Ltd
Address: 213/3 DPBuilding Rachadapisek RD. Dindaeng Bangkok 10400
Contact detail: +66 2 693 5561 , +66 2 693 5562
Email address: admin@livinginsider.com
Website: https://www.livinginsider.com

Data Protection Committee, Ministry of Digital Economy and Society, Thailand
Address: The Government Complex Commemorating His Majesty the King's 80th BirthDay Anniversary 5th December, BE2550 (2007), Building B 6th - 7th Floor 120 Chaengwattana Road, Lak Si Intersection, Bangkok, 10210
Phone number: +662 142 2233

 

Data Protection Notice for Customers
Personal Data Processing
The basis of our personal data processing is illustrated in (a) The Collection of Personal Data (b) Data Storage and Data Retention. The purposes of our data collection are as stated in (b) Data Collection Objectives. Our procedure are complied with the following standards:

 

  1. Contract execution including payment confirmation emails after the purchase of services provided by the company, bank account transfer, or any other agreements that you have executed with the company.
  2. Data Subject's Consent: Regarding your agreement during our service registration, you can withdraw your consent by following these steps:
    1. You can withdraw personal data disclosure consent, used in the mentioned objectives, at any circumstances. This includes the request of personal data removal and data anonymity change. To withdraw your consent, contact our data processors through following channels:
    2. Electronic channel such as email and website
    3. Verbal channel such as phone call or staff member
    4. Written channel such as information letter

Once our staff members have received your withdrawal submission, the request will be forwarded to our data processors. However, your consent withdrawal has no effect on the data processing of your previous consensual personal data.

Exception of Personal Data Collection
The service providers are unable to collect your personal data without your consent, except for the following purposes:

  1. To obtain data for public benefits such as scientific research and historical data.
  2. To assure critical benefits concerning the security of data subjects including physical health and safety.
  3. To act in compliance with the consensual agreement that the data subject is a contract party.
  4. To act in compliance with applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcements and investigations conducted by any governmental or regulatory authority.
  5. For benefits legally obtained by service providers, data processors, and associated legal entities, except that the mentioned benefits are incompatible to basic data subjects right.
  6. For public and legitimate interests of data processors.

Access to Personal Data
We access your personal data via following processes:

  1. When you log-in or register your account on our platform.
  2. When you submit registration forms, request forms, or any form associated with our service, both online and offline.
  3. When you make agreements or submit any information and file associated with our services.
  4. When you make contact with our service providers such as recorded phone calls, letters, faxes, face-to-face meetings, social media platforms, and emails.
  5. When you use our services on electronic platforms, including the use of cookies which will be adjusted once you have logged-in.
  6. When you process your transactions through our services.
  7. When you submit feedback or complaints.
  8. When you register or make any consensual agreement during our marketing and advertising campaigns such as contests and discounts. This includes the activities launched with our partners and associated third parties.
  9. When you request certain services provided by our on-site outsource service providers such as transaction and logistics services.
  10. When you visit or log-in the websites or applications of our partners and associated third parties.
  11. When you install our application on your devices such as mobile phones, computers, or tablets.
  12. When you connect your account with third party's websites or applications.
  13. When you submit your personal information to us for any reason.

Persona Data Storage and Retention
Further details are clarified in the Data Protection Notice for Customer's “Data Storage and Data Retention” section.

Data Subject's Right
Further details are clarified in the Data Protection Notice for Customer's “Data Subject's Right” section.

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Living Insider Company Limited   Terms of use and protection of your personal information       Welcome to the website. Livinginsider.com or the Living Stock applica

Living Insider Company Limited   Terms of use and protection of your personal information       Welcome to the website. Livinginsider.com or the Living Stock applica
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