Flood situation in the past Affecting many areas both in Bangkok and other provinces It covers community areas, residences, and traveling in and out is difficult. Affecting daily life It reflects the vulnerability of urban residential areas to heavy rain and flooding that may intensify. This has become a risk that the real estate sector must face, an important test that indicates the readiness of the organization.
The crisis reinforces that Challenges in the era of climate change Natural disasters are no longer temporary. As leaders in the real estate market, Sansiri Public Company Limited and Plus Property Move forward proactively Extract lessons from various experiences To transition to full risk management
By raising the level of prevention and response measures to be consistent with the situation. Continuously manage through crises with predetermined work protocols. combined with working through real experience that is ready to operate immediately To take care of all stakeholders under the No One Left Behind philosophy, taking care of 4 pillars (customers, employees, shareholders, and society).
And the most important thing is to communicate with residents regularly. that the juristic person How have you prepared? along with cooperation from various allies and partners To procure equipment related to water level protection and pumping equipment Including food and beverage delivery It is considered important to make the administration go well. Or you can ease into it. Including taking care of affected employees So that every cog of the organization can quickly return to drive.
Retrace the lesson
Although the great flood in 2011 was an important lesson that made low-rise residences adapt. and resulted in the condominium market growing rapidly. But the recent event of heavy rain and flooding in many areas Including many residences affected. It is proof that no form of housing is completely safe without adequate preparation.
24-hour War Room and the power of the alliance network
In times of crisis Sansiri and Plus Reflect your leadership image by opening a War Room or special laboratory from day one. with executives visiting the area and working closely with the team Rely on experience from past events to drive work quickly and with maximum efficiency.
For the actual work site during the crisis The project manager and team are on duty to take care of the residents 24 hours a day, along with mobilizing personnel from the central government to provide full support. In addition, they are also joining forces with a network of business partners and suppliers. in mobilizing water pumps, sandbags, water protection equipment Including the provision of large vehicles to pick up and deliver food and drinking water to disaster victims in critical areas such as Romklao, Lat Krabang, and Ramkhamhaeng, considered to be a pull for all sectors to join in the work. In addition to protection during the incident We have also prepared a systematic recovery plan after the water subsides, including doing Big Cleaning, spraying off mud, and disinfecting common areas.
Intelligent Innovation: Real-Time Dashboard raises the level of security
To keep up with the unpredictable situation Sansiri and Plus have developed the Real-Time Dashboard, an intelligent risk monitoring and assessment system that links together information from more than 400 projects nationwide. This system analyzes physical factors. Both the height of the area from mean sea level distance from water sources Flood history and engineering weaknesses This allows the team to assess the situation in advance and give proactive orders precisely before the mass of water arrives, including having an Emergency Alert for the frontline team to request emergency assistance. And there will be real-time notifications, ready to send a team to help or deal with immediately.
Maintaining the safety of building systems and residents
in emergency management Preventive planning is very important. Therefore, in addition to closely monitoring the water situation The management team should "Know the building you are taking care of" well, that is, know the environment around the project, such as being located near a river or canal. Including knowing the risk points within the project such as the engine room, the lowest area in the project, and knowing how the drainage system within the building is designed. To be able to plan appropriately Tightly manage risk points From the past flooding event Important lessons can be learned from taking care of building systems and residents. To reduce the impact or alleviate the situation as follows:
- Prepare the drainage system in the project to be ready to deal with it. drain pipe cleaning Dredging nearby canals Preparing necessary equipment such as sandbags, water pumps, water walls, water gates, etc., including checking the readiness of the equipment. This part should be done according to the specified plan. Before the rainy season, monsoon season or during periods of risk. The team will assess the risks of each project in order to manage them appropriately.
- Utilities such as water and electricity systems, most buildings usually have a machine room on the ground floor. When it was found that there was a risk of water entering the project. Must be protected with sandbags. or water barrier or building a cement wall in front of the engine room so that the water-electricity system can still be used If water enters the engine room Must try to prevent damage to the system as little as possible. Speed up pumping out the water. and shut down the system immediately for safety Both for technicians/engineers who go in to restore the system. including residentsIn the case where the water-electricity system cannot be used A generator, extra gasoline or portable toilets should be provided as needed.
- Passenger elevator system If there is water entering the project up to the elevator The system should be shut down immediately. and when the water recedes Should have a team of engineers come in and check safety before opening.
- Underground parking Residents should be notified to move their cars to park on higher ground immediately when it is discovered that water may enter the project. As for projects that have automatic parking systems (Auto Parking), if they are not yet affected, Notify the residents to hurry and move their cars out. But if water reaches the system The system should be shut down immediately for safety.
- Fire extinguishing system, many people may not consider this part. Because we still don't see the need for using it during flooding. But if a fire occurs The system may not be available. It also takes some time to recover. Therefore, if the fire extinguishing system is damaged A backup system should also be prepared to deal with fires.
- Caring for and helping residents Prepare a shuttle bus/boat and survival kits. Planning travel routes will help you manage them more efficiently. The important thing is communication to relieve the concerns of the residents. There should be continuous updates on the situation. Notification of the team's actions Behavior of residents and ways of living during floods, etc.
Future challenges: When real estate has to live with flooding
Consumers' concern about problems that will repeat themselves every year. Directly affecting housing purchasing behavior in the long term. as well as various images published It becomes an important variable affecting decision making.
Sansiri has therefore raised the level of strategic measures. by including the issue of climate change as a main risk agenda that the Risk Management Committee must seriously consider Both in the process of land purchasing and project design. By setting important guidelines Adjust processes from upstream to downstream
- land purchasing Flood risk has been included as an important agenda for the Risk Management Committee to consider strictly. To avoid natural water catchment areas
- Engineering and design For high-rise projects or condominiums Must adhere to the principle that Even if there is a flood or earthquake The water system must flow. The electricity must not be turned off. and the elevator must be functional By moving important engineering system work to a safer floor. As well as adjusting the design of the fence around the project and the earthen wall with the flood prevention function as the main focus. Along with the beauty of the horizontal aspect, emphasis is placed on designing water protection lines around the project. elevated land filling and laying down a highly efficient drainage system Ready to install an automatic flood gate system and a backup water pump.
- In terms of management by Plus Property Flood prevention equipment will be prepared in advance. By evaluating the risks of each project. And prepare appropriate equipment such as sandbags, water pumps, water gates, water barriers, etc. when there is a risk or tendency to flood. can be prevented in a timely manner including logistics route planning Because when there is a flood Travel routes will not be able to be used as usual, so vehicles will be brought in to help pick up and drop off residents. Delivery of survival bags Therefore, it is necessary to plan the travel route in advance. To be ready to manage the real situation Can alleviate or deal with damage Emphasis is placed on taking care of the safety of the residents.
The past flood crisis has highlighted that. Sustainability of the real estate business in an era of changing world It does not depend on the location or beauty of the project alone, but on “a strong management system. Management's vision and never-ending care,” which Sansiri and Plus It has proven that it is truly ready to stand up for safety and provide peace of mind to customers and society in every challenge.
